Shipping and Delivery

Shipping policy

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer 120 CZK flat rate shipping to Czech Republic. Free shipping for orders above 2.000 CZK.

We offer 200 CZK (appx. 8 EUR) flat rate shipping to other European countries. Free shipping for orders above 2.000 CZK (appx 80 EUR).

For the rest of the world we offer 350 CZK (appx. 15 USD) flat rate shipping.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Merch Zone is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@merch-zone.eu with your name and order number, and we will look into it for you.

For Track Order Status visit this link:
https://merchzonecz.aftership.com/